Privacy Policy
Drivingo AI Ltd (“Drivingo”) is committed to protecting your privacy.
Effective Date: 21 March 2025
1. Introduction and General Terms
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Drivingo mobile application (the “App”) and our website https://drivingo.co.uk (the “Website”).
The App and Website are owned and operated by Drivingo AI Ltd, a company registered in England and Wales. By using the App or Website, you agree to the collection and use of information in accordance with this policy. For questions, contact us at info@drivingo.co.uk.
2. Information We Collect
a. Personal Information You Provide
- Name
- Email address
- Driving test date
- Device and account details
- Messages sent through the app
b. Automatically Collected Information
IP address, browser type, app usage, interaction data, etc.
c. AI Usage Data
Anonymous usage data to improve AI accuracy and experience.
d. Information from Third Parties
From analytics providers, marketing platforms, or store partners.
3. How We Use Your Information
To provide services, personalise your experience, manage subscriptions, improve performance, and communicate important updates.
4. Legal Basis for Processing
We process data under consent, contract necessity, legal obligation, or legitimate interests (e.g., improving the app).
5. Sharing Your Information
We don’t sell your data. We only share it with service providers, legal authorities (if required), or as part of business transfers.
6. Data Retention
We retain your data as long as needed to provide services or as required by law. You may request deletion of your data.
7. Your Rights
You can access, correct, delete, or restrict your personal data. Contact us at info@drivingo.co.uk.
8. Children’s Privacy
The app is not intended for users under 16. If we learn that we’ve collected data from a child under 16, we’ll delete it.
9. Security
We use secure servers, encryption, and access controls to protect your data. However, no system is 100% secure.
10. Changes to This Policy
We may update this policy. Please check this page regularly for changes.